Customer Success Consultant - German Speaking

December 20, 2024

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Logo of Sophos

Sophos

IT Security • Next-Gen UTM (Unified Threat Management) • Mobile Device Management • Endpoint Security • Antivirus

1001 - 5000 employees

Founded 1985

🔒 Cybersecurity

☁️ SaaS

💰 Post-IPO Equity on 2021-08

Description

• Sophos is a global leader in advanced cybersecurity solutions. • Customer Success Consultant ensures customer satisfaction and product adoption. • Act as a point-of-contact for onboarding and support. • Own end-to-end relationships with customers.

Requirements

• Experience working in customer success or similar role. • Experience working with cybersecurity solutions - strongly preferred. • Good understanding of security product lines. • Fluent English and German language skills. • Strong presentation and communication skills. • Project management skills. • Highly data-driven and process-oriented. • Flexibility for travel.

Benefits

• Sophos operates a remote-first working model. • Innovative and fun team spirit. • Employee-led diversity and inclusion networks. • Annual charity and fundraising initiatives. • Global sustainability initiatives. • Fitness and trivia competitions. • Wellbeing days and webinars.

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