Organizational Change Management Consultant

2 days ago

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SPAR Solutions

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Contact Centers • CRM - Sales & Service • Email Management • Document Management and portals • IVR/CTI

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Description

• Seeking a skilled Organizational Change Management (OCM) Consultant for client engagements. • Strong background in change management, excellent communication skills, and stakeholder engagement needed. • Conduct readiness assessments, assist with stakeholder engagement, maintain documentation, and monitor post-implementation activities.

Requirements

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field. • Knowledgeable on change management frameworks, philosophy and processes • 5-7 years of experience in organizational change management with IT and Digital Transformation initiatives • Proficient in using change management tools and methodologies including Design Thinking and Human-Centered change principles • Proven experience in conducting readiness assessments, stakeholder engagement, and developing communication materials for internal and external audiences. • Strong analytical skills with the ability to analyze data and identify trends. • Excellent communication and interpersonal skills. • Ability to work collaboratively with internal and external stakeholders and build strong relationships • Experience in scheduling and organizing training sessions. • Strong organizational and documentation skills. • Ability to prepare and present status reports and communications to varying audience levels.