Retail Operations Associate - Midwest & Rockies Region

2 days ago

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Specialized Bicycle Components

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Bicycles • Design • Engineering • Product Development • Marketing

1001 - 5000

Description

• Be the operational point of contact for around 20 stores in your primary market(s) • Regularly make in-person visits to your primary markets to build relationships, facilitate training and audit store compliance within defined SOPs and best-practices • Work with store and market management to resolve location issues and deliver improvements • Address support tickets raised by your locations and provide supplementary support to other markets and within your established areas of expertise • Periodically review receiving and sales data in the POS (LightSpeed Retail) to ensure store teams maintain accurate transactional and inventory data • Analyze and investigate inventory shrink and any incidents of property damage to determine procedural and physical security adaptations that minimize future losses • Support the fulfillment operations of the local supply chain, for replenishment, inventory optimization and eCommerce transactions • Address any facilities maintenance issues • Administer supplies/consumables purchasing (primarily Amazon Business) • Maintain appropriate Health & Safety and Risk Management protocols at the locations, performing regular audits and ensuring emergency drills, procedures, injury reporting etc is effectively conducted by all locations • Maintain relationships with vendors and contractors that support the day-to-day store operations • Compile operational reports to inform store management of operational compliance and KPIs • Coordinate with IT and 3rd Party vendors to maintain the IT networks, hardware and software systems on site

Requirements

• Must reside in the Rockies or Midwest areas • 3+ years operational experience in a multi-location retail business, preferably the bicycle industry • Ability to interpret financial reports, eg. Inventory Balance Sheets, P&Ls, budgets • Understanding of inventory management • Familiarity with Point of Sale systems, LightSpeed Retail a plus • Excellent organizational and time management skills • Prior experience using Project Management tools would be highly advantageous (we use Jira) • Microsoft Office proficiency, especially Excel, Word, Outlook • Driver License • 20% overnight travel

Benefits

• Competitive health care (Medical PPO or HDHP) • Dental • Vision • Health Savings Account (HSA) • Short and Long Term Disability • Company sponsored life insurance • Optional Term Life Insurance • Optional Critical Illness insurance • Optional Critical Accident insurance • Competitive vacation package • 401(k) with match • 8 Weeks paid parental leave • Paid company holidays • Employee discounts on all product • Deep partner retail discounts • Fitness & Events Reimbursement • Uniform Allowance • Employee Assistance Program • Commuter Benefits