LMS Administrator

4 days ago

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Spok

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Spok is a company specializing in clinical communication solutions for healthcare providers. It offers a secure platform designed to automate clinical workflows, including patient alerts, clinician consults, code calls, and test results. Spok helps healthcare institutions improve communication efficiency and quality by providing secure HIPAA-compliant messaging, real-time on-call scheduling, and a centralized enterprise directory. With services like Spok Care Connect and Spok Mobile, the company aims to enhance patient outcomes by eliminating communication gaps in healthcare systems. Trusted by over 2,200 hospitals, Spok is committed to transforming how healthcare communicates by providing reliable and efficient communication solutions that have been refined over more than 30 years of operation.

Care Coordination • Secure Messaging • Alarm Management • Paging • Encrypted Paging

501 - 1000 employees

Founded 1986

⚕️ Healthcare Insurance

☁️ SaaS

📡 Telecommunications

📋 Description

• The Spok Sales Team is seeking an LMS Administrator & Content Contributor to oversee the configuration, maintenance, content management, and optimization of our Learning Management System (LMS). • Configure and maintain the LMS to align with Spok’s branding, user requirements, and service deliverables. • Manage LMS operations, including user access, navigation, content repositories, testing and troubleshooting. • Collaborate with LMS vendors to stay updated on system performance, new features, and enhancements. • Oversee and maintain Spok’s content repositories and LMS libraries to ensure organized and accessible content for various user roles and skill levels. • Version control is maintained for all product-related content. • User feedback is documented and implemented through a structured review process. • Coordinate with Instructional Designers, Content Creators, and Subject Matter Experts (SMEs) to align and deliver accurate, high-quality content. • Identify, curate, and repurpose existing content to enhance learning experiences. • Assist in content creation, editing, and quality assurance. • Work with IT and support teams to troubleshoot technical issues and provide user assistance. • Develop, maintain, and deliver LMS user documentation and training materials. • Align with stakeholders across the organization to ensure training needs are met effectively. • Generate reports on LMS usage, course completion rates, and user performance. • Collaborate with the education team to analyze learning trends and provide recommendations for improvement. • Support stakeholders in evaluating instructional effectiveness and implementing necessary course revisions. • Maintain up-to-date workflows, policies, and procedures related to LMS administration and content management.

🎯 Requirements

• Bachelor’s degree in communications or marketing • Experience in LMS administration, corporate training, or instructional design. • Strong technical proficiency with Learning Management Systems. • Excellent organizational and content management skills. • Ability to collaborate with cross-functional teams and stakeholders. • Strong problem-solving and troubleshooting abilities. • Experience with content creation, editing, and quality control. • Knowledge of learning analytics and reporting.