Strategic Account Manager

May 2

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Spreedly

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Online merchants & marketplaces • Multiple payment gateway integration • Securely capture and vault credit cards and payment methods • Reduce PCI compliance risk

51 - 200

💰 $75M Private Equity Round on 2019-11

Description

• Responsible for establishing and nurturing relationships with premier customers, driving business value and ensuring their success • Serve as the executive contact for customers, representing Spreedly effectively and communicating the value brought to their ecosystem • Lead the overall account strategy, fostering strong relationships and expanding reach into customer's organization and subsidiaries • Drive cross-functional collaboration and alignment across different departments and teams to best answer strategic and product-related questions

Requirements

• In-depth experience and strategic mastery of the payments industry • 5-7 years of extensive experience in consulting, customer success, or account management roles, with a focus on achieving and exceeding growth targets • Substantial prior experience at a senior level in a growth-stage SaaS company, demonstrating leadership and strategic impact • Demonstrated history of successfully expanding accounts and significantly increasing contract value • Extensive experience selling and strategizing commercial-based solutions, with a deep understanding of market trends and competitive landscapes • Advanced analytical and quantitative capabilities, with a focus on data-driven decision-making • Continued curiosity and commitment to learning about evolving payment strategies and growth drivers for key accounts • Proficiency in driving strategic value at the executive level, coupled with the ability to engage effectively with stakeholders across various levels. Comfortable navigating diverse personalities and managing teams • Exceptional verbal and written communication skills, including the ability to articulate complex concepts to both technical and non-technical audiences • Superior customer service, negotiation, and closing skills with a track record of securing high-value deals • Outstanding organizational skills and attention to detail, especially in complex and dynamic business environments • Proven ability to build and nurture relationships with strategic customers and enterprise businesses

Benefits

• Competitive salary + Equity • Outstanding Medical and Dental benefits, including 100% employer-paid options • Company-paid Life and Disability insurance • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) • Open Paid Time Off policy + 12 weeks of paid leave for new parents • Matching 401(k) plan (5% up to $5,000 yearly) • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement • LinkedIn Learning subscription • Access to company-paid professional coaching service • Flexible, remote-friendly work environment • Visits to HQ in Durham, North Carolina for remote employees