Spring Financial
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
Credit • Personal Finance • Financial Freedom
Client Care Representative - Retention Specialist
March 5
🇵🇭 Philippines – Remote
💵 ₱25k - ₱30k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
Spring Financial
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
Credit • Personal Finance • Financial Freedom
📋 Description
• Handle inbound and outbound calls, live chats, emails, and text messages • Provide excellent customer service • Find and implement the correct solution for each customer • Help customers understand their financial circumstances • Build rapport with customers • Collaborate with client care team members
🎯 Requirements
• Excellent listening skills • Clear speaking ability • Comfortable dealing with upset customers • Familiarity with computers and technology • Commitment to providing industry-leading service • Ability to learn and adapt quickly • Open-mindedness to feedback and continuous improvement • Sales experience is an asset but not required • Good with upselling or identifying customer needs
🏖️ Benefits
• PTO • Internet Grant (Worth 2,000 pesos) • Performance Bonus
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