Product Manager

3 days ago

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Spring by Action for Children

WebsiteLinkedInAll Job Openings

childcare • early years • education • after school • early years professional

501 - 1000

Description

•Working in the Digital Services and Service Design team, you will be using your user-centered design skills to manage and develop our digital services. •Managing the development of our digital service platforms including translating requirements into user stories. •Working closely with our Tech for Good partners to design, build and maintain our digital service platforms. •Understanding user needs by conducting research using a variety of techniques. •Bringing together multi-disciplinary teams, ensuring all variations of how to solve a problem are explored. •Using design thinking, co-production, and service design methods to develop and manage digital service platforms. •Understanding the landscape our digital service sits within - assessing opportunities to innovate. •Mapping internal stakeholders and making a communication plan. •Thinking about the best ways to measure service outcomes and translating into practical goals. •Sharing your work beyond Action for Children and share your findings.

Requirements

•Experience of digital platform management. •You may be someone who has moved away from website development but with experience of user-centred design and is looking for a new challenge. •Ability to build product roadmaps and maintain and communicate a product backlog. •Ability to work within a multi-disciplinary team. •Knowledge of managing external agencies and development teams together with stakeholders. •Experience of research, horizon scanning and marketplace research. •Knowledge of online and in-person workshop facilitation. •You will have experience of agile working, service design and design thinking tools and processes. •You are passionate about inclusive and accessible service and product design.

Benefits

•29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. •Gain professional qualifications and excellent training/development opportunities. •Flexible maternity, adoption, and paternity packages •Pension with up to 7% employer contribution with included life assurance cover •Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.