Social Media Management • Customer Experience Management • Enterprise Cloud Computing
1001 - 5000
November 23
🇺🇸 United States – Remote
💵 $147k - $245k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🗽 H1B Visa Sponsor
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
1001 - 5000
• Manage enterprise-level projects for Sprinklr’s largest customers • Responsible for end-to-end delivery of multi-market, global implementations • Partner with cross-functional teams for project alignment • Drive relationships with key customer stakeholders • Report and forecast accurately to stakeholders • Manage project risks and issues effectively • Provide weekly project status and burn reports
• Fluent in English (Mandatory) • 6-8 years of experience in SaaS delivery/deployment, Contact Centers, or similar industry • Experience in global (multi-geo/multi-cultural) rollouts • Strong stakeholder management experience, including at the executive level • Experience managing various deployment types • Ability to identify and resolve issues • Ability to lead large teams without direct supervision • Strong knowledge of software development life cycles • Strong verbal and written communication skills
• Comprehensive health plans • Leading well-being programs • Financial protection through global and localized plans • 401k plan with 100% vested company contributions • Flexible paid time off • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage
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