AV Technician - Helpdesk Support
November 20
Description
• Handle audio-visual equipment setup and assistance during events. • Interact with clients and deliver outstanding customer service on-site. • Ensure a quality AV setup for events. • Maintain and arrange audiovisual equipment. • Provide end users with technical help and assistance. • Assist with technological installs, updates, and troubleshooting. • Offer onboarding assistance to new users. • Effectively communicate with end users to address their technical needs. • Helpdesk support and onboarding best practices and technology should be kept current.
Requirements
• Valid travel documents for US entry required. • Proven expertise as an AV Technician or Helpdesk Support Specialist is required. • Strong interpersonal and communication skills. • Effectiveness in interacting with clients and end users. • Outstanding customer service abilities and a professional demeanor. • Solid organizational and time management competencies. • Capability to operate in a dynamic and fast-paced workplace. • Capability to travel about once per month. • A high school diploma or GED is required; a bachelor's degree in a relevant discipline is preferred.
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🇺🇸 United States – Remote
💰 $500M Private Equity Round on 2023-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support