Renewals Account Manager

March 12

🐎 Kentucky – Remote

Although this job is listed in Kentucky, this company may be open to hiring remote in other states.

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

+2 more states

🐎 Kentucky – Remote 🏈 Ohio – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $83k - $138k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Sprinklr

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Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

Social Media Management • Customer Experience Management • Enterprise Cloud Computing

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• This is a remote position for Renewals Account Manager focusing on contract renewals. • Collaborates with Sales & Customer Success to drive renewal closure. • Negotiate contract terms and protect customer relationships. • Maintain a good understanding of Sprinklr licensing models and customer health metrics. • Engage customers in renewal discussions and proposals.

🎯 Requirements

• Bachelor’s Degree from an accredited college or equivalent work experience. • 5+ years demonstrated success in a Renewal Account Management customer facing, quota carrying role. • Advanced proficiency or expert level with contract renewal processes, sales negotiations and renewals forecasting. • Deep knowledge and expertise with SaaS sales & services models focused on enterprise software. • Excellent customer management skills; including sales, account management, and customer service. • Creative problem-solving skills taking personal initiative to identify areas of process improvement and efficiency. • Proactive approach with strong attention to detail, time management and organization. • Excellent written and verbal communication skills.

🏖️ Benefits

• Comprehensive health plans including medical, dental, vision, and prescription drug coverage. • 401k plan with 100% vested company contributions. • Flexible paid time off and holidays. • Generous caregiver and parental leaves. • Life and disability insurance.