Community Manager - Multilingual

5 days ago

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Standing on Giants

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Community Management • Community Platform • Branded Communities • Digital Consultancy • Community

11 - 50

Description

• About the company • Standing on Giants is the world’s first agency for businesses that want to build a brand-owned, online community. • We empower businesses to build thriving online communities that put their customers at the centre of everything they do. • We are proud to be the first online community company to attain B Corp Certification. • About the role • Standing on Giants is seeking a skilled and dedicated Dutch & German speaking Community Manager. • The ideal candidate will be responsible for fostering a positive and engaging environment, providing exceptional customer service, and maintaining our clients brand voice and guidelines. • This is a fixed term position for 1 year.

Requirements

• Fluent in English, Dutch & German with excellent communication skills especially in writing, including editing and content creation • Ability to build and maintain relationships and collaborate with cross-functional stakeholders - high emotional intelligence • Outstanding engagement skills including promoting productive behaviours, being relentlessly positive and effectively managing conflicts • Strong analytical skills, including data collection and reporting • Effective organisational and prioritisation skills • Technical skills including community platform, Google suite and Mac knowledge is an advantage • Experience in running or managing online communities (forums) or similar client-facing operational experience • Experience organising, attending and reporting insights for online and offline community meetups and events • Nice to have • Some experience working in Customer Service • Fluency in French, Portuguese, Italian or Spanish is a plus