Clinical Systems Analyst - Epic Cupid, OpTime, Radiant

3 days ago

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Stanford Health Care

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Stanford Health Care is a leading healthcare provider affiliated with Stanford University, offering a wide range of medical services, including primary, specialty, and emergency care. Known for its cutting-edge research and innovation in medicine, the facility also partners with Stanford Medicine and Stanford School of Medicine to provide top-tier medical education and research opportunities. Patient care is enhanced through their MyHealth online and mobile platforms, allowing easy access to medical records, appointment scheduling, and bill payments. Stanford Health Care is dedicated to improving health outcomes through advanced technology, personalized care, and comprehensive health services.

Neuroscience • Oncology • Cardiovascular • Orthopaedics • Transplant

10,000+ employees

Founded 1991

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

📋 Description

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required. • Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests. • Perform daily monitoring of applications in production use. • Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk. • Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases. • Modify tables/master files, make additions and changes under the direction of senior team members. • Implement changes using documented procedures that are compliant with department’s policies and procedures. • Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution. • Work with and mentor junior staff members to document workflows. • Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications. • Participate in team and cross-team meetings and maintain appropriate meeting records.

🎯 Requirements

• Must obtain Epic certification in relevant module(s) within 3 months of employment date. • 2 or more years of progressively responsible and directly related work experience.