Sales Engineer

4 days ago

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StarRez, Inc.

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StarRez, Inc. is a leading provider of resident and property management solutions specifically designed for the student housing industry. The company focuses on enhancing resident experiences and operational efficiency by offering a comprehensive platform that includes tools for community management, reporting, billing automation, and self-service resident portals. StarRez partners with educational institutions and housing communities worldwide to create thriving environments through innovation and engagement.

student housing software • conference and events software • student conduct software • room inspection and condition software • student accommodation software

201 - 500 employees

🏠 Real Estate

💰 Private Equity Round on 2022-01

📋 Description

• We are seeking a Sales Engineer to act as a key liaison between customers, sales, community relations, product, and development teams. • In this role, you will be responsible for delivering product demonstrations, scoping customer needs, and managing functional escalations. • You will also play a crucial role in product management, collaborating on new enhancements and releases, monitoring JIRA tasks, and helping to establish best practices while training the team. • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years. • A supportive team environment with emphasis on learning and development opportunities. • Our Promise: You will learn, grow, and be appreciated for your impact and contributions.

🎯 Requirements

• 1+ years of experience with the StarRez product as a Power User • 3+ years of experience working in/with student housing and/or higher education • Strong focus on delivering results and meeting deadlines while working proactively and independently • Proven ability to build and maintain trusted relationships with stakeholders and customers, with excellent listening and communication skills • Detail-oriented, with the ability to prioritize tasks, manage competing demands, and maintain productivity under pressure • Ability to understand customer needs, translate them into actionable solutions, and take ownership of company procedures and responsibilities

🏖️ Benefits

• Full benefits including health care • Paid time off • Life insurance • 401k plan with company match for eligible team members.