Stellartech Research Corporation
Biomedical Design • Development • Contract Manufacturing • Medical Device Design
Customer Support Representative
16 hours ago
Stellartech Research Corporation
Biomedical Design • Development • Contract Manufacturing • Medical Device Design
Description
• Managing web and app user requests in Zendesk • Escalating user issues to the technical team • Tagging user requests to gather analytics • Ensuring response times are within our SLA • Processing PayPal disputes
Requirements
• Previous experience in Customer Support • Proficiency in both English and Russian • Experience with Zendesk is preferred
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