StraighterLine
Online College Courses • College Credit • Higher Education • For-Profit Education • Paying for College
51 - 200
💰 Private Equity Round on 2020-05
Student Support Specialist
June 24
StraighterLine
Online College Courses • College Credit • Higher Education • For-Profit Education • Paying for College
51 - 200
💰 Private Equity Round on 2020-05
Description
• Provide student-centric support and assistance ensuring a positive, professional experience for all students • Interact with students, provide issue resolution, and handle various student queries • Work to resolve student issues and concerns with a focus on student goals and priorities
Requirements
• Minimum 4-5 years of experience in a client-facing or customer service role • Bachelor’s degree strongly preferred • Prior online education experience preferred • Proficient with strong analytical skills and attention to detail • Excellent written and verbal interpersonal communication skills
Benefits
• Generous paid sick time • Flexible work arrangements • Opportunities for professional development
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