Technical Analyst

2 days ago

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Strategic Education, Inc

WebsiteLinkedInAll Job Openings

5001 - 10000

Description

• The ETS Technical Analyst will function as a solutions consultant between business owners, clients, providers, and project team members regarding platform requirements, integrations, and functionality for mission critical SaaS applications for SEI. • Partner with clients to setup integrations, including employee data, Single Sign On, and payment information. • Partner with education providers to enable integrations into the platform. • Work with business owners to gather requirements for the development of the SaaS platform and integrations. • Triage and provide third level support. • Represent the product team by providing information on infrastructure, capabilities, limitations, and systems to other departments within SEI. • Provide and promote internal communication between product team and other functional groups within SEI. • Participate in business process enhancement meetings.

Requirements

• Strong knowledge in integration technologies, API and file based • Experience reading and writing JSON objects • Working experience of Single Sign On Integrations and configuration. • Working knowledge of technical analysis concepts, tools, and techniques. • Knowledge of databases, system security and troubleshooting • Working knowledge of project management concepts, tools, and techniques. • Comfortable working with diverse teams. • Comfortable working within the parameters of agile project methodologies. • Experience working with SaaS systems and technologies. • Ability to facilitate communications between stakeholders from all levels of the organization and to objectively identify and resolve conflicts. • Capable and comfortable multi-tasking between concurrent projects. • Preference to those with related educational model/industry. • Experience writing and executing SQL queries • Capable and comfortable multi-tasking between concurrent projects. • Preference to those with related educational model/industry.