Customer Support Representative, Dutch Speaking

6 days ago

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Hartmann Recruitment

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Hartmann Recruitment is a specialized recruitment firm that focuses on connecting qualified candidates with companies in need of talent. With expertise in various sectors, Hartmann Recruitment aims to provide businesses with the right personnel to drive success while helping individuals find their ideal job opportunities. The company prioritizes understanding the unique needs of both clients and candidates to ensure a perfect match in the recruitment process.

- employees

🎯 Recruitment

🤝 B2B

🏢 Enterprise

📋 Description

• Assist customers effectively : Respond to Dutch-speaking customer inquiries via phone, email, or chat, offering clear and helpful guidance. • Resolve customer issues : Help with questions about orders, returns, and account settings, ensuring timely resolutions. • Stay informed : Keep up-to-date with the platform’s product range and policies to provide accurate support. • Contribute to customer satisfaction : Use your problem-solving skills to ensure a smooth and enjoyable experience for every customer.

🎯 Requirements

• Fluency in Dutch (spoken and written) and good English skills (B2 level or higher). • Interest in working in e-commerce and strong communication skills. • Ability to work independently and efficiently in a remote environment. • Tech-savviness and a quick learner when it comes to new tools and systems. • Availability to start in February or March 2025.

🏖️ Benefits

• Remote Work : Work from anywhere in Portugal while staying connected to a supportive team. • Flexible Start Dates : Options to begin in March, April and May 2025. • Competitive Package : A market-standard salary with additional benefits. • Professional Development : Access to training, coaching, and career growth opportunities. • Engaging Culture : Be part of a diverse, international team with an open and collaborative work environment. • Be part of one of Europe’s most well-known e-commerce platforms. • Gain valuable experience in a fast-growing industry while working remotely. • Enjoy flexibility, personal growth, and the opportunity to make a difference for customers every day.