CBREX
CBREX is the world’s largest recruiting agency marketplace that utilizes AI-powered tools to streamline the hiring process. It offers a unique platform that connects companies with specialized recruiting agencies for efficient talent acquisition. With features like automated resume screening and vendor consolidation, CBREX helps organizations source qualified candidates quickly, catering to various industries including healthcare, technology, and manufacturing.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
German-Speaking Customer Service Representative
March 17
CBREX
CBREX is the world’s largest recruiting agency marketplace that utilizes AI-powered tools to streamline the hiring process. It offers a unique platform that connects companies with specialized recruiting agencies for efficient talent acquisition. With features like automated resume screening and vendor consolidation, CBREX helps organizations source qualified candidates quickly, catering to various industries including healthcare, technology, and manufacturing.
B2B marketplace • AI-powered RPO • International Hiring • Recruit Tech • Hiring
📋 Description
• We are looking for a driven and enthusiastic German-Speaking Customer Service Representative to join our growing remote team in Braga. • In this role, you will provide technical support to German-speaking customers in the website solutions sector. • While experience in customer service or technical support is beneficial, it is not essential. • Your responsibilities will include providing remote technical assistance, troubleshooting issues, and offering support via phone, email, or chat. • Success in this role requires strong communication skills, a dedication to customer satisfaction, and the ability to solve problems effectively. • We offer a detailed training program to equip you with the necessary skills and knowledge to succeed. • This role presents an exciting opportunity to work in a dynamic industry with competitive compensation, benefits, and room for career growth.
🎯 Requirements
• Fluency in German (C2 level required) • Intermediate proficiency in English (B2 or higher preferred) • Experience in customer service or technical support is a plus, but not necessary • Technical aptitude and willingness to learn about website solutions and common technical issues • Excellent communication skills, both verbal and written, with a focus on customer service • Strong problem-solving skills and the ability to troubleshoot technical problems • Ability to work independently while maintaining high service standards remotely • Capable of managing multiple tasks under pressure and prioritizing effectively • Exceptional attention to detail and accuracy, especially with repetitive tasks • Comfortable working night shifts, weekends, and flexible hours • EU ID required for work in Portugal • Residence card required for non-EU nationals
🏖️ Benefits
• Competitive salary • Comprehensive health and life insurance coverage • Career development and advancement opportunities • Meal allowance • Transport allowance • Company-provided equipment (Laptop, tools, and software)
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