Benefit Analyst I

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Sun Life

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10,000+ employees

Founded 1865

💸 Finance

Description

• In the role of Benefit Analyst, Life Waiver of Premium, you will manage a caseload of life waiver claims. • Leverage your analytical and communication skills to work independently while also thriving in a team setting. • Apply the appropriate policy provisions and department procedures to determine claim approvals. • Conduct initial claim eligibility review and confirm medical evidence supports claimant's restrictions & limitations. • Obtain all pertinent evidence to evaluate claim credibility and prepare written rationale of claim decision. • Process claims for payment and develop document claim strategy for ongoing management. • Assess occupational job duties and rehabilitation opportunities by working with vocational staff. • May testify in court cases and respond to State Insurance Department complaints/requests.

Requirements

• Ability to work with a diverse group of people. • Able to work in a team environment. • Excellent written and verbal communication skills. • Strong customer service orientation. • Ability to speak directly with claimants in telephone interviews or in person with other Senior Analysts. • Strong analytical and communication skills with claims experience or transferrable experience. • Broad grasp of claims practices; related work experience in claims or in a medical field, particularly in the areas of worker's compensation, long- term care or medical claims. • Strong negotiation skills.

Benefits

• Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time. • Market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more. • Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account. • A flexible work environment with a friendly, caring, collaborative and inclusive culture. • Great Place to Work® Certified in Canada and the U.S. • Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running.