Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
November 16
🇲🇽 Mexico – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Business Development (BDR)
🚫👨🎓 No degree required
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
• Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion? • SupportYourApp is seeking an experienced IT Business Development Specialist to drive the company growth and contribute to the overall success of the organisation. • In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal. • Excited? Let’s see what it takes 💛 • What you will do: • Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal; • Research industry trends, potential markets for business opportunities; • Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; • Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; • Track and report on personal KPIs in a consistent, accurate, and timely manner; • Collaborate with the team on strategic and long-term tasks and objectives; • Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas; • Gather and analyze feedback to identify opportunities for service improvement or product offerings.
• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry; • Experience in closing deals; • Self-motivated and results-driven mindset; • Fluent in English (C1-C2, both in writing and speaking); • Profound understanding of market research and data analysis techniques; • Familiarity with CRM systems (HubSpot) and AI-driven solutions; • Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner; • Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal; • Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement; • Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations; • Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always; • Ability to work in a team and independently; • Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts; • Out of the box thinking with the desire to explore creative ideas proactively.
• Business hours; • Opportunity to work fully remotely; • Inclusive international environment; • Compensation in USD; • Results-oriented bonus system; • Good bonuses for referring friends; • Paid intensive training and probation; • Work-life balance; • Responsive management interested in your growth and long-lasting cooperation; • Greenhouse conditions for self-development.
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