Sutherland
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+
💰 $300M Secondary Market on 2014-10
Customer Service and Sales Specialist, German
October 11
Sutherland
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+
💰 $300M Secondary Market on 2014-10
Description
• Handling inbound written customer inquiries for the leading European telecom provider and making outbound calls for further clarification or sales opportunity • Focusing on selling additional services and products • Providing quick and friendly responses to customer concerns • Analytical problem-solving and prioritization skills
Requirements
• Excellent German language skills (B2H / C1) - both written and spoken • A passion for helping customers and contributing to team success • Analytical thinking and self-motivation • BPO/Call Center experience is an advantage
Benefits
• Long-term job security with a permanent contract • Attractive compensation package with unlimited monthly bonus • Additional health and life insurance • 24 days of paid annual leave, including 3 wellness days • Flexible part-time work models (4 or 6 hour work days after successful completion of the training) • 1.5 hours of paid breaks per day • Transportation allowance • Meal vouchers • Paid sales training and individual coaching • Clear career path within the company • Free coffee beverages and regular employee events • Modern work environment with great office facilities • Digital employee services • Employee assistance program • Employee discount portal • Employee referral program • Rewards and recognition program • Relocation package for newcomers • Multisport card • Internal learning and development portals • Employee engagement events • Gift for birth or adoption • Corporate social responsibility events • Access to global business expertise
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