SWBC
SWBC is a diversified financial services company offering a wide array of products and services to individuals, businesses, and financial institutions. Products include various types of insurance, such as life, property, and vehicle insurance, as well as commercial insurance solutions. The company also provides extensive investment services, wealth management, and retirement planning. Additionally, SWBC offers lending services, including mortgage loans, and operates within the real estate sector providing commercial property development and insurance solutions. They emphasize client-first strategies and have initiatives for employee benefits and outsourced HR services.
Insurance • Financial Institutions • Business • Banks • Credit Unions
Customer Service Representative
April 9
SWBC
SWBC is a diversified financial services company offering a wide array of products and services to individuals, businesses, and financial institutions. Products include various types of insurance, such as life, property, and vehicle insurance, as well as commercial insurance solutions. The company also provides extensive investment services, wealth management, and retirement planning. Additionally, SWBC offers lending services, including mortgage loans, and operates within the real estate sector providing commercial property development and insurance solutions. They emphasize client-first strategies and have initiatives for employee benefits and outsourced HR services.
Insurance • Financial Institutions • Business • Banks • Credit Unions
📋 Description
• SWBC is seeking a talented individual to provide customer service support for loan portfolios • You will enjoy Monday - Friday work hours • Resolves inbound calls regarding routine collateral protection insurance coverage questions • Responsible for meeting or exceeding quality expectations to ensure customer satisfaction • Handles most complex calls with minimal assistance • Updates the system with pertinent insurance data
🎯 Requirements
• Some college course work in Business, Management, Communications, Marketing, related field or equivalent experience • Minimum one to two (1-2) years of in-bound, out-bound or other related call center, telemarketing or related experience in insurance or banking environment, preferred • Strong workflow and written and verbal communication skills • Able to remain professional and courteous in all interactions with SWBC clients and staff • Able to effectively multi-task • Able to operate a computer and basic office equipment • Able to type 40 WPM accurately • Able to operate a 10-key calculator by touch
🏖️ Benefits
• Competitive overall compensation package • Work/Life balance • Employee engagement activities and recognition awards • Years of Service awards • Career enhancement and growth opportunities • Leadership Academy and Mentor Program • Continuing education and career certifications • Variety of healthcare coverage options • Traditional and Roth 401(k) retirement plans • Lucrative Wellness Program
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🇺🇸 United States – Remote
💵 $15 / hour
💰 $2.5M Debt Financing on 2016-06
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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