Manager - Account Management

February 26

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Logo of Swing Education

Swing Education

Swing Education is a technology-enabled marketplace that connects substitute teachers with K-12 schools. The platform provides an easy way for school administrators to request substitute teachers from a vetted pool, while offering teachers flexibility in choosing when and where they work. By facilitating this connection, Swing Education helps schools maintain student learning continuity despite teacher absences, thus addressing the ongoing challenges of teacher shortages. The platform benefits both schools, by saving time and resources, and substitute teachers, by allowing them to work on their own terms. Swing Education operates in multiple locations across the United States, including Arizona, California, Illinois, New Jersey, New York, Texas, and Washington, D. C.

Substitute Teachers • Education Technology • Online Marketplace • Schools • Education

51 - 200 employees

Founded 2015

📚 Education

🏪 Marketplace

☁️ SaaS

💰 Series C on 2023-05

📋 Description

• Founded in 2015 by former K-12 educators and administrators, Swing Education is a leading platform assisting school districts in sourcing dependable, highly qualified substitute teachers. • Recently recognized as the Most Innovative Company in Education by Fast Company and named a Great Place to Work in 2024. • The Manager, Account Management is a player/coach role responsible for leading and mentoring a team of Account Managers while personally managing and expanding a book of our 25 most valuable enterprise accounts. • This role is 50% individual execution—delivering high-impact results directly—and 50% team leadership, training, and mentoring to establish best practices and take our Account Management team to the next level this year.

🎯 Requirements

• 7+ years of experience in account management, enterprise sales, or customer success, with at least 3+ years in a leadership role. • K-12 district sales / account management experience a huge plus • Proven success in managing and expanding enterprise accounts with a track record of exceeding revenue and retention goals. • Experience leading, training, and scaling account management teams in a high-growth environment with rapid change • Strong executive presence and ability to build trust with district leaders and school administrators. • Highly data-driven, with expertise in tracking account health, forecasting expansion, and optimizing processes. • Strong CRM (HubSpot, Salesforce, or equivalent) proficiency • Passion for education technology and marketplace businesses is a strong plus.

🏖️ Benefits

• Medical/dental/vision benefits • Flexible Time Off (FTO) • Paid holidays • Parental leave • Stock options • Professional development reimbursement program • Co-working membership reimbursement • Mission-driven work • Fun, collaborative, balanced culture

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