Subsurface Applications Support Specialist

August 22

Apply Now

Receive Emails with Similar Jobs

Sword Group

WebsiteLinkedInAll Job Openings

Digital Services • Data & AI • Digital Workplace • Platform & Security • Digital Transformation

1001 - 5000

Description

• Provide technical support for complete suite of subsurface applications. • Resolve technical issues, perform troubleshooting, and ensure minimal downtime for end users. • Identify trends and opportunities in support demands, with recommendations to maximise improvement impact and business value. • Perform regular maintenance, updates, and upgrades of subsurface and reservoir simulation applications to ensure optimal performance and security. • Assist in the management and integration of geological, geophysical, and reservoir simulation data within subsurface applications, ensuring data integrity and accessibility. • Collaborate with subsurface and reservoir engineering teams to understand their workflows and work towards improvements or customisations to enhance productivity and efficiency. • Coordinate with software vendors for advanced technical support, patches, and updates. Manage software licenses and ensure compliance. • Provide technical support for exploration, production, and reservoir simulation projects, including data loading, interpretation, and visualization. • Monitor application performance and usage, identifying areas for improvement and implementing solutions. • Conduct training sessions and create user documentation to help geoscientists and engineers effectively use subsurface and reservoir simulation applications.

Requirements

• Experience in managing a portfolio of Subsurface applications in an Oil & Gas operator environment. • Strong understanding of subsurface and reservoir simulation workflows and data management practices. • Subsurface application experience including: Petrel, Landmark suite • Strong technical skills deploying, managing and supporting IT applications, • Strong analysis, troubleshooting and problem-solving skills, • Knowledge of SQL/Oracle database administration • Knowledge of IT infrastructure, including servers, networks, and storage solutions • Excellent communication skills and ability to work with business stakeholders at all levels, • Excellent customer service skills (identifying, gathering, validating and delivering customer needs), • Ability to operate in a complex environment, working on numerous activities simultaneously, • Experience of applying defined processes and procedures, • Positive, 'can do' attitude, • Ability and appetite to learn new skills,

Benefits

• Generous annual leave allowance • Enhanced family friendly benefits • Pension scheme • Access to private health • Well-being and insurance schemes • Employee assistance programme • Discounted cash plan