5 days ago
ā¢ Responsible for managing, monitoring and optimizing SaaS environments on staging and production clusters ā¢ Prioritize, analyze, and troubleshoot issues in customer environments within defined response and resolution times ā¢ Work closely with product development and infrastructure teams for smooth operations ā¢ Support customers with operation and configuration of software ā¢ Coordinate changes and improve support function and user experience ā¢ Take on-call shifts for customer support ā¢ Document systems and configurations
ā¢ Degree or specialized training in computer science or equivalent ā¢ Basic IT skills in Linux, networking, and REST API integration ā¢ Familiar with Kubernetes environments ā¢ Experience with YAML files is desirable ā¢ Motivated to learn new technologies ā¢ Ability to communicate complex concepts clearly to customers ā¢ Positive and empathetic attitude toward customers ā¢ Fluent in German and very good English skills
ā¢ Flexible working arrangements (remote, office, or hybrid) ā¢ Modern office in the heart of Hanover for hybrid work ā¢ Up to 180 days (6 months) of remote work from abroad ā¢ Competitive compensation with benefits offering 30 days (6 weeks) of paid vacation ā¢ Modern hardware and software solutions ā¢ Corporate Benefits: Access to exclusive employee discounts and special offers from a wide range of partner companies
Apply NowJanuary 14
As an Operations Analyst at finmid, you will enhance operational capabilities for software companies in the financial sector.
š©šŖ Germany ā Remote
š° Seed Round on 2022-02
ā° Full Time
š” Mid-level
š Senior
āļø Operations
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