5 days ago
β’ Responsible for managing, monitoring and optimizing SaaS environments on staging and production clusters β’ Prioritize, analyze, and troubleshoot issues in customer environments within defined response and resolution times β’ Work closely with product development and infrastructure teams for smooth operations β’ Support customers with operation and configuration of software β’ Coordinate changes and improve support function and user experience β’ Take on-call shifts for customer support β’ Document systems and configurations
β’ Degree or specialized training in computer science or equivalent β’ Basic IT skills in Linux, networking, and REST API integration β’ Familiar with Kubernetes environments β’ Experience with YAML files is desirable β’ Motivated to learn new technologies β’ Ability to communicate complex concepts clearly to customers β’ Positive and empathetic attitude toward customers β’ Fluent in German and very good English skills
β’ Flexible working arrangements (remote, office, or hybrid) β’ Modern office in the heart of Hanover for hybrid work β’ Up to 180 days (6 months) of remote work from abroad β’ Competitive compensation with benefits offering 30 days (6 weeks) of paid vacation β’ Modern hardware and software solutions β’ Corporate Benefits: Access to exclusive employee discounts and special offers from a wide range of partner companies
Apply NowJanuary 14
As an Operations Analyst at finmid, you will enhance operational capabilities for software companies in the financial sector.
π©πͺ Germany β Remote
π° Seed Round on 2022-02
β° Full Time
π‘ Mid-level
π Senior
βοΈ Operations
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