Care Team Operations Associate

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Synapticure Inc.

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Neurology • Telemedicine • ALS • Neurodegenerative Diseases

11 - 50

Description

• About Synapticure: Patient and caregiver-founded company providing access to expert neurologists and care. • The Role: Manage administrative support functions, engaging with patients, ensuring quality care.

Requirements

• Qualifications: High school diploma or equivalent required. • Experience: Preferred experience includes handling medical records, patient communication, and working in rapidly evolving environments such as startups. • Technical Skills: Familiarity with Electronic Health Record (EHR) systems and patient scheduling platforms. • Communication: Exceptional verbal and written communication skills, with the ability to clearly articulate information to patients and colleagues. • Interpersonal Skills: Demonstrated empathy, organization, and adaptability, with a commitment to patient-centered service. • Initiative: Self-motivated and able to prioritize and complete tasks efficiently, while adjusting to evolving patient and organizational needs.

Benefits

• Remote-first design with work from home stipend • Competitive compensation • 401(k) with matching contribution from day 1 • Medical, Dental and Vision coverage for you and your family • Life insurance and Disability • Generous sick leave and paid time off • Fast growth company with opportunities to progress in your career