Syndigo
Products move when content flows™
Product Content Management • Data Syndication • Digital Asset Management • Product Content Syndication • Product Experience Management
1001 - 5000
Customer Success Manager
June 27
Syndigo
Products move when content flows™
Product Content Management • Data Syndication • Digital Asset Management • Product Content Syndication • Product Experience Management
1001 - 5000
Description
• The mission of a Syndigo Customer Success Manager is to ensure the industry’s most influential and most recognizable brands have a delightful experience when leveraging Syndigo’s suite of products and services. • The CSM plays a critical role in the client retention function at Syndigo by working with our clients to ensure strong awareness and utilization of our solution to drive their continued success.
Requirements
• 2+ years of experience in a customer-facing role, with demonstrable expertise in client relations, relationship building, and knowledge of the CPG industry • High degree of comfort with technology, particularly databases and syndicated data • Skilled presenter of sales messaging in a professional setting • Ability to work independently and make decisions of wide variety and complexity • Proven ability to troubleshoot customer experiences on behalf of the client • Demonstrated record of success at both large, complex organizations and in mid-sized environments
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