Luxury Presence
Luxury Presence is a company that specializes in providing real estate professionals with top-tier digital solutions. They offer award-winning real estate website designs and expert marketing solutions aimed at helping agents, teams, and brokerages grow their business and build their brand. Their platform includes tools for IDX home search, property websites, digital CMA, SEO services, content marketing, advertising, and social media management. Trusted by over 20 of the top 100 Wall Street Journal agents, Luxury Presence empowers real estate professionals to attract more business through beautiful and functional digital experiences.
Web Design • Marketing • SEO • Real Estate
201 - 500 employees
🏠 Real Estate
Client Success Manager
January 25
🤠 Texas – Remote
💵 $60k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Luxury Presence
Luxury Presence is a company that specializes in providing real estate professionals with top-tier digital solutions. They offer award-winning real estate website designs and expert marketing solutions aimed at helping agents, teams, and brokerages grow their business and build their brand. Their platform includes tools for IDX home search, property websites, digital CMA, SEO services, content marketing, advertising, and social media management. Trusted by over 20 of the top 100 Wall Street Journal agents, Luxury Presence empowers real estate professionals to attract more business through beautiful and functional digital experiences.
Web Design • Marketing • SEO • Real Estate
201 - 500 employees
🏠 Real Estate
📋 Description
• Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. • Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. • We’re looking for a CSM to join our growing Customer Success Management team. • A Customer Success Manager analyzes the customer journey of clients on our Launch and/or Brand Plans to build a proactive digital communication strategy. • For these high-volume Plans, we are taking a digital-first approach along every stage of their customer journey. • CSMs incorporate automation into an overall customer engagement plan that makes a customer feel seen and heard without the need for constant direct communication with a CSM. • CSMs take a programmatic approach, driving customer behavior through data. • This role is a mash-up of marketing, data analytics, and of course, Customer Success.
🎯 Requirements
• 2+ years experience in software implementation, media agency campaign execution, or creative operations • 1+ years experience in Customer Success Management, or other customer-facing role • Working knowledge of SEO, Social, Content and/or Paid Media • A track record of results-oriented success built on data and analytics • Prior success as a result of your innovation • Previous success working in fast-pace, high-volume environments • Enthusiasm, competitive spirit, friendly and sunny disposition • An interest in the real estate industry (a passion is a plus)
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