GPOC Analyst
October 17
Description
• The GPOC Analyst performs routine business analysis using various techniques. • Responsible for gathering and communicating requirements of the client and back to stakeholders. • Work closely with the Business Analyst Supervisor/Account Manager and stakeholders to analyze and understand the needs of the business operation. • Works with the various software packages in place, ensuring the hashing operations are running efficiently. • Multi-tasks with various hosting partners reporting issues, repairs and inefficiency of operation. • Answer questions and provides technical support when requested. • Ensures all sites are working close to 100%, through latency testing, firmware upgrades and maintaining thorough repair records. • Tracking and documentation of daily performances and metrics of the operation. • Identify and generate analytical requirements of the current business operation. • Performing tests and evaluations of new software and hardware. • Managing technical documentation. • Provide business data interpretation, produce ad hoc data and reports as may be required. • Run daily queries on business operation to capture accurate information.
Requirements
• Preferably Bachelor’s degree in Business or IT Related courses. • IT background is a preference. • Curious and willing to learn about digital currencies. • Highly motivated individual with a high sense of accuracy and attention to detail. • 1-2 years relevant professional experience in a highly analytical role. • Adept in Microsoft excel and data extraction and has preferably used/been actively using other MS Office tools like Word, PowerPoint, and PowerBI. • Exposure to data visualization and reporting techniques. • Strong written, verbal, interpersonal communication, and active listening skills. • Self-driven individual who has keen attention to details. • Has high accountability and resourcefulness. • Flexible with time shifting schedule for the 24 x 7 operations; amenable to rotating 2-day rest days.
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