Director of Casino Operations - Strategy

November 23

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Tangam Systems

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Software • Optimization • Yield Management • Business Intelligence • Gaming Analytics

51 - 200 employees

🎮 Gaming

Description

• Help casino operators implement data-driven management of table game-mix, spreads, labor allocation, and pricing on the gaming floor. • Drive improvements in profitability and operational efficiency for clients. • Educate clients on the principles of table games revenue management. • Develop relationships with key stakeholders and communicate product insights to the development team. • Mentor junior team members to enhance their knowledge of business and operations management. • Contribute to the creation and delivery of industry-leading education programs on table games yield management. • Participate in business development activities and client presentations. • Enhance Tangam's brand/reputation in the market as a trusted partner in data-driven decision-making.

Requirements

• Table games operations experience. • 5+ years of experience in table games operations in a Director, or Senior Shift Manager role. • In depth understanding of table games metrics, standard operating procedures, and optimization activities – for example, budgeting, analyzing win/drop/hold/open hours, labor allocation, game-mix analysis, and daily gaming floor operating decisions. • Experience must be with a medium/large table games operation (80+ table games). • Top notch communicator. • Strong written/oral communication and presentation skills. • Experience preparing reports and presenting to senior management. • Comfortable with analysis and presentations. • Proficient in Excel and Microsoft Office. • Experience working with business intelligence tools such as Tableau, SAS and Cognos is an asset. • Degree in Business / Finance, or related discipline is an asset. • Must be willing and able to travel to client sites for approximately 25% of working time. • Must have no criminal record and be gaming industry licensable.