TaskHuman
Supporting your employees’ lives just got a lot easier. Create equity across your global team and give them the freedom to choose what aspects of their life they want 1:1 support and guidance via video call. After all, everyone is unique!
health • wellness • fitness • sports performance • dieting
51 - 200 employees
Onboarding Specialist
February 6
TaskHuman
Supporting your employees’ lives just got a lot easier. Create equity across your global team and give them the freedom to choose what aspects of their life they want 1:1 support and guidance via video call. After all, everyone is unique!
health • wellness • fitness • sports performance • dieting
51 - 200 employees
📋 Description
• TaskHuman organizes the world’s human expertise, making coaching in 1000+ skills accessible. • As an Onboarding Specialist, ensure a seamless onboarding experience for clients. • Collaborate with Customer Success Team to drive product adoption and improve satisfaction. • Conduct demos and strategic onboarding activities for client value from day one.
🎯 Requirements
• Bachelor's degree in marketing, communications, or a related field • 2+ years of experience in client onboarding, implementation, or customer success roles in a SaaS or product-based company. • Strong understanding of customer journey mapping and onboarding best practices. • Experience working cross-functionally with Sales, Product, and Support teams. • Excellent communication and project management skills. • Ability to analyze data and generate reports on customer adoption and retention metrics. • Familiarity with CRM tools, onboarding platforms, and customer success software is a plus. • Strong business acumen and ability to align onboarding with client goals. • Excellent self-management skills - must be proactive and able to work independently. • Strong verbal and written communication skills in English and Spanish (bilingual preferred).
🏖️ Benefits
• Competitive salary and benefits package • Opportunity to work in a fast-paced startup environment • Fully remote, flexible working arrangements • Complimentary access to the TaskHuman platform for all employees • A chance to shape the future of online coaching and make an impact on millions of users. • Professional development opportunities and an inclusive, collaborative team culture
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