Bilingual Financial Customer Service Representative
October 30
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Description
• Think of yourself as someone who will be the first point of contact owning and solving customer issues from start to finish. • Create exceptional member service experiences by maintaining a professional demeanor and delivering world class service to our members. • Provides assistance and in depth trouble shooting, decision making support, and ensures quick and accurate resolutions for members and prospective members regarding their financial well-being.
Requirements
• High School Diploma or equivalent mix of education and experience is required. • Additional training or experience with technical support or troubleshooting online and mobile banking issues is preferred. • Previous customer service experience is required. • Call Center or Banking experience is preferred. • Six months as Member Care Representative 1 or previous Digital Services experience required. • Proficiency in Spanish and English is required.
Benefits
• Outstanding Medical, Dental, Vision and Prescription plans • 401k Match • Pet Insurance • In-house Wellness Coaches • Hundreds of Discounts with the Brands you Love and Use
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