Mortgage Telesales Loan Officer

21 hours ago

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TD

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personal & commercial banking • brokerage services • mutual funds • asset management • insurance

10,000+

💰 Grant on 2023-10

Description

• Mortgage Telesales Loan Officers consult with customers about lending needs • Deliver Legendary Customer Service through phone calls • Accountable for achieving individual and team objectives • Build strong and lasting Customer relationships • Ensures sound advice and close sales • Reviews and communicates mortgage terms with Customers • Proactively makes outbound calls to Customers • Takes ownership of Customer concerns • Utilizes Customer Relationship Management tools such as Salesforce

Requirements

• High School diploma or equivalent experience required • 1+ years of related experience required • Demonstrated sales ability including knowledge of TD Bank’s products and services • Excellent organizational, interpersonal, and verbal communication skills required • Ability to work in a fast paced, challenging work environment • Exercises high degree of judgment during service interactions • Excellent problem solving and time management skills • Ability to work both independently and collaboratively • Highly developed customer service skills • Cross-trained on multiple Contact Center specialty skill sets preferred • Knowledge of mortgage laws and regulations required • Organized and detail oriented • Flexible and must be able to adapt to quickly changing priorities

Benefits

• Total Rewards package includes cash and/or equity incentive awards • Health and well-being benefits • Savings and retirement programs • Paid time off (Vacation PTO, Flex PTO, and Holiday PTO) • Banking benefits and discounts • Career development • Reward and recognition