Online Education β’ Online Course Creation β’ eLearning β’ Coaching β’ Digital Product
51 - 200
3 hours ago
πΊπΈ United States β Remote
π΅ $27 / hour
β° Full Time
π’ Junior
π Customer Support
π½ H1B Visa Sponsor
Online Education β’ Online Course Creation β’ eLearning β’ Coaching β’ Digital Product
51 - 200
β’ Engage with customers through various channels including email, live chat, and virtual meetings to provide timely and effective solutions. β’ Collaborate closely with cross-functional teams to efficiently resolve customer issues and deliver seamless support experiences. β’ Consistently meet or exceed both individual and team Key Performance Indicators (KPIs) to ensure high-quality support. β’ Take the initiative to enhance and update Macros, Help Center articles, and other resources to improve the customer support process. β’ Contribute to product launches by sharing valuable customer insights and feedback, ensuring continuous improvement of our offerings.
β’ 1+ years of experience in product support, preferably in a Software as a Service (SaaS) environment β’ Excellent written and verbal communication skills. β’ Strong problem-solving abilities and a proactive approach to challenges. β’ Ability to work in a fast-paced, dynamic environment while maintaining a positive attitude.
β’ Competitive benefits package β’ Fair and competitive pay β’ Opportunities for impact and influence
Apply Now6 hours ago
201 - 500
Customer Support Specialist addressing client issues for ABC Legal Services.
7 hours ago
201 - 500
Provide customer support for Parsley Health's members through various communication channels.
πΊπΈ United States β Remote
π΅ $50k / year
π° Series B on 2020-11
β° Full Time
π’ Junior
π Customer Support