Trilingual Customer Support Agent, Remote

15 hours ago

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Description

•Full-time remote Customer Support Agent role. •Provide front-line support to drivers and fleet managers. •Identify product/service improvements and participate in implementations. •Team players with a desire to grow into upper-level positions.

Requirements

•Fluency in English, Russian, and Spanish. •At least 1 year customer support experience. •Tech-savvy and familiar with basic smartphone/tablet configurations. •Reliable access to high-speed internet and provide own laptop or desktop with headset. •Familiarity with Helpdesk/CRM software like Zendesk is a plus. •Familiarity with trucking/logistics industry is a plus.

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