Systems Administrator - Customer AI

January 25

Apply Now
Logo of Tebra

Tebra

Tebra is a comprehensive technology platform designed to streamline the operations of independent healthcare practices. It provides an all-in-one solution that optimizes practice efficiency by integrating electronic health records, revenue cycle management, and patient scheduling with over 130 healthcare systems. Tebra offers tools for practice growth, patient experience, care delivery, billing and payments, and data insights. The platform helps practices attract more patients, manage their reputation, enhance patient experience, and automate operations while ensuring full security and HIPAA compliance. Tebra is tailored for family medicine, pediatrics, primary care, and psychology specialties, enabling them to deliver better care, get paid faster, and gain deeper insights through data-driven practice management.

Practice Management • Practice Growth • Reputation Management • Patient Experience • Care Delivery

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

💰 Debt Financing on 2022-07

Description

• As a System Administrator, Customer AI you’ll fill a new and exciting role working across the entire customer organization! • You’ll be tasked with overseeing and administering various AI-powered technology for Customer Success through feature implementation, continued maintenance, and future advancements. • Tebra will look to you to align, drive, and build a streamlined and consistent AI vision across the enterprise while playing a vital role in ideation of future paths forward. • Using your technology expertise, you will configure and customize this technology to support the goals and needs of our rapidly scaling business and the customers we serve.

Requirements

• Required: 3+ years of direct experience in technology administration, Salesforce Administration Experience/Certification or other CRM experience • Required: Experience implementing & administering AI-powered tools for chat, IVR, and operations efficiency • Nice-to-have: 1+ years of Forethought AI administration experience • General understanding of database concepts • Experience in a fast-paced production environment on a CRM platform • Administrator experience in a production environment • System integration experience and best practices • Experience with solution designing operationally • Comfortable with concepts and methodologies for effective AI technology adoption and scaling across various operations • Troubleshooting and problem-solving skills • Strong skills with attention to details • Ability to work with ample autonomy • Versed in programmatic best practices for cross functional collaboration • Ability to identify systemic issues and make recommendations and implement for future improvements • Additional duties as assigned by the management team

Benefits

• In addition to our healthcare benefits, we also offer amazing perks! • Need work from home basics? We offer a discount through Dell! • We also offer a number of resources to help you keep your mind and body healthy. • Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

Apply Now

January 24

Core Banking Systems Administrator needed to manage banking software systems at FFB Bank. Ensure reliable service and compliance while providing expert guidance to teams.

January 23

Support and optimize infrastructure for SoundStack's Audio-as-a-Service platform. Focus on server deployment and incident management.

January 22

Oversee Zendesk system management, ensuring effective user access and issue resolution for Clipboard Health.

January 22

Join as a Client System Administrator to manage clients' IT infrastructure and ensure optimal performance remotely.

January 18

System Administrator responsible for optimizing uptime and performance of computer systems at Risk Strategies. Focus on maintenance of physical, virtual, cloud-based, and hybrid servers.

Discover 100,000+ Remote Jobs!

Join now to unlock all job opportunities.

Find your dream remote job

Discover hidden jobs

We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.

Head start against the competition

We find jobs within 24 hours of being posted, so you can apply before everyone else.

Be the first to know

Daily emails with new job openings straight to your inbox.

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers

Wall of Love

Frequently asked questions

We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.

Other job boards only have jobs from companies pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internets for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!

New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.

Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com