Client Success Coordinator

December 7, 2024

Apply Now

Receive Emails with Similar Jobs

TechnologyAdvice

WebsiteLinkedInAll Job Openings

Software Reviews • Demand Generation • Online Marketing • Content Syndication • B2B Lead Generation

201 - 500 employees

🤝 B2B

🛍️ eCommerce

📱 Media

Description

•The Client Success Coordinator serves as the main point of contact for specific accounts, ensuring a great experience from onboarding to product delivery. •They manage client communications, build programs in our internal systems, and work closely with sales, operations, and technology teams.

Requirements

•Experience maintaining regular client communication through digital channels such as Slack, email, and Zoom •Skilled in managing time and prioritizing tasks across team projects, ensuring smooth coordination and attention to detail while handling multiple clients •Eager to learn and develop skills in preparing detailed campaign summaries, analyzing data, and tracking client goals and KPIs to ensure program success aligns with expectations •Familiar with maintaining account health insights and ensuring Salesforce or similar CRM systems are kept up-to-date and accurate •Detail-oriented and organized, capable of reviewing leads for accuracy and alignment with targeting criteria, especially during initial campaign delivery •Creative problem-solver with strong analytical and critical thinking skills •Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

Benefits

•Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. •Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays. •Remote-First Culture: Work from the comfort of your home. •Flexible PTO: Take the time you need, when you need it. •Health Coverage: Medical, dental, and vision plans for you and your family. •Insurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage. •401K with Match: Secure your future with our company-matched retirement savings. •Paid Parental Leave: Support for new parents during life’s special moments. •Wellness Perks: Access Headspace and enjoy monthly fitness reimbursements. •Pet Insurance: Care for your furry family members. •Speaker Series Bonus: Present in our monthly speaker series and earn a bonus. •Book Reimbursement: Get up to 12 books reimbursed per year to fuel your learning. •Bucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years. •In-Office Perks: Enjoy catered lunches for our in-office team.