Product Onboarding Specialist
December 6
Description
• Oversee a seamless onboarding experience for our customers • Define and facilitate training and learning materials • Conduct detailed walkthroughs and training sessions • Gather valuable feedback to enhance our onboarding process • Collaborate with sales and Customer Success teams to identify customer onboarding needs
Requirements
• 3+ years of experience in delivering effective software presentations • Experience with training, onboarding, or learning content creation and demonstration • Experience with documenting and improving customer processes • Experience with content creation and curation • Work collaboratively with team members • Effectively communicate internally and externally
Benefits
• Unlimited vacation in most of our locations • Great benefits including health, dental, vision and savings plan • Perks such as training reimbursement, WFH reimbursement, and more • Diverse and dynamic teams with challenging and exciting work • An opportunity to have a real impact on our business • A great range of social activities (both in person and virtual) • Optional in person meet-ups and the ability to travel to our international offices • Employee referral program • And so much more!!
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