Technical Account Manager

June 12

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Textile

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IPFS • P2P • Web3 • Distributed Systems • Golang

2 - 10 employees

☁️ SaaS

🏢 Enterprise

🌐 Web 3

Description

• As a Technical Account Manager, you'll take the lead in providing high-level technical support and expertise to prospective customers and partners before and after a sale or partnership kick-off. • Partner with our relentless growth team to identify the needs and opportunities of existing and prospective customers and partners, digging into the weeds of their technology to surface viable opportunities to work together.

Requirements

• A proven track record of building strong relationships within various levels of an organization and delivering excellent customer service • A customer driven mindset with the ability to prioritize strategic opportunities • Strong organization skills, ensuring consistent and timely follow-ups with customers and leads • developing and shipping high-quality user interfaces, with at least 8 years in the trenches of front-end engineering. • A collaborative spirit, thriving in both team environments and in cross-functional partnerships, fostering growth, learning, and innovation at every turn. • Exceptional problem-solving acumen, with a knack for dissecting complex issues into actionable solutions, prioritizing user impact and business objectives. • A technology agnostic mindset, appreciating the nuances of different tools and languages, and the ability to adapt and learn on the fly. • Outstanding communication skills, capable of articulating technical intricacies with clarity and empathy, aligning teams and stakeholders around shared visions and compromises.

Benefits

• Competitive salary and benefits. • Contribute to projects at the forefront of the web. • Work with a company on a mission to have a positive impact. • Work on a fully remote team. • Work with/on a small, passionate team. • An entrepreneurial opportunity where you can have oversized impacts. • Opportunity to drive innovation and strategy.