TextNow
Social Communication • Mobile Products • Software Development • Technology • Freemium Wireless Company
Fraud Analyst - Trust & Safety
November 28
TextNow
Social Communication • Mobile Products • Software Development • Technology • Freemium Wireless Company
Description
• TextNow is seeking a Fraud Analyst to join our Trust & Safety (T&S) team to help us combat fraud and spam on our platform while building more value for our community of users. • You’ll be responsible for strengthening and operating a fraud investigation and mitigation process to help identify and block bad actors who attempt to abuse our service. • You’ll also play a key role in: • Collaborating with our T&S data scientists and engineers in ML development • Evaluating and integrating 3rd party technologies and vendors • Designing new fraud detection methods and tools • Additionally, you’ll work directly with our T&S product team and our customer care team to strengthen our overall T&S system and deliver positive experiences to our customers.
Requirements
• Strong data analysis skills • Excellent written/verbal communicator • Proficiency in SQL, Excel, Elastic Search • Collaborative with a customer-first mindset • Ability to work independently and on a team • Strong foundation in probability and statistics • Experience with relational/non-relational databases • Self-starter with holistic approach and attention to detail • Proficient in Snowflake, Redshift, Splunk, and similar data lakes • Proficiency in scripting languages like Python, etc. • Prior experience with telecom, i.e.calling and messaging • Prior experience mitigating common fraud and abuse attack vectors
Apply NowSimilar Jobs
November 27
Join Long View as a Spanish Bilingual Global Service Desk Overnight Analyst. Support IT services while delivering exceptional customer service in a dynamic environment.
🇨🇦 Canada – Remote
💵 $40k - $52.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
November 27
Lead high-impact CRO strategies for SaaS and Tech clients at Directive Consulting. Utilize data analytics and custom solutions to improve advertising and landing page conversions.
November 27
Drive high-impact conversion rate optimization strategies for SaaS clients considering their unique business goals and marketing objectives.
November 24
Provide monitoring and detection services as a Threat Analyst on the MDR team. Contribute to cybersecurity solutions at Sophos for global organizations.
🇨🇦 Canada – Remote
💵 $65k - $108k / year
💰 Post-IPO Equity on 2021-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
November 23
As a Revenue Support Analyst at SCI, you will support funeral pricing strategies with data analysis. Collaborate with teams to optimize revenues and ensure pricing integrity.