Senior ServiceNow QA and Ops Developer

October 31

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Thales

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Aerospace • Defence • Security • Space • Cybersecurity

10,000+

Description

• The QA Specialist will support internal and external customer interactions with Client Services tools • Develop, execute, and measure features developers prepare for customer use. • Collaborate with internal teams and external partners to enhance the QA program.

Requirements

• 2+ Years quality assurance in ServiceNow or equivalent experience in another CRM tool • 2+ years development experience with API and Web Services • 2+ years working with Databases (e.g., Oracle) in an operational or development capacity • 4+ years of experience within an IT organization in a product support or development capacity • Working knowledge of programming languages including but not limited to HTML/CSS and JavaScript • Familiarity with AJAX, AngularJS, Jelly Scripting, MID server setup • Familiarity with web service integrations using REST, SOAP, etc. • Familiarity with mobile app design and development for iOS and Android • Bachelor’s degree in computer science, another relevant field of study, or equivalent work experience • Experience building, maintaining, and establishing best practices for customer relationship management solutions and their integrations • Experience in website administration, including managing domain registration, certifications, and related configuration tasks • Excellent written and oral communication skills and attention to detail • Create and deliver presentations or demonstrations to peers, executives and others to collaborate and obtain feedback • Strong business analysis skills with the capacity to listen, take notes, and engage in conversation simultaneously.