Customer Service Representative, Dutch speaker

November 8

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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• The House of Mercier offers Dutch-speaking Customer Service Roles allowing remote work from Greece. • Assist Dutch-speaking customers through various communication channels efficiently. • Join our team if you love helping others and seek work-life balance. • Deliver exceptional customer support to Dutch-speaking clients through phone, email, and chat. • Assist with product inquiries, order processing, and service issues. • Resolve complaints while maintaining a positive customer experience. • Document interactions and follow up on outstanding issues promptly. • Collaborate with internal teams to resolve complex customer issues. • Stay informed about the company's offerings and industry trends. • Meet performance goals for customer satisfaction and response times.

Requirements

• Fluency in Dutch and English, both written and spoken. • Prior experience in customer service or a similar role is advantageous. • Excellent communication skills with a customer-centric approach. • Strong problem-solving skills and the ability to handle conflicts effectively. • Self-motivated and capable of working independently in a remote setting. • Familiarity with customer service software and CRM systems is preferred. • Ability to work flexible hours to accommodate the needs of customers across various time zones. • Access to a quiet and professional workspace with reliable internet connectivity.

Benefits

• Private Health Insurance • Training & Development • Performance Bonus • Fully Paid Relocation Package ( flight, transfer and hotel ) • Good monthly Salary • 2 Extra Salaries Per Year • And More....

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