Account Manager
August 8
Description
• Own the relationship between the company and the partners • Provide Project Managers, Product Owners and Tech with customer feedback and requests through relevant channels • Coordinate projects and activities for partners, within the company • Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tool and back-end and front-end releases to partners • Educate and train new and existing partners for systems, tools and features available • Track and report on account status on regular basis for relevant KPIs • Follow up on partner's projections and results • Coach and challenge our partners, always being a step ahead and identifying improvement areas • Manage, maintain and inform of news, game release schedule, access, promotions and marketing material to partners via relevant channels • Contribute to business discussions around the company's day-to-day operations and long-term strategy
Requirements
• Relevant iGaming experience, as an Account Manager with a Platform Provider • Strong account management skills • Strong ownership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organisations • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence • Experience of working with a CRM or Business Intelligence tool is a plus • Excellent communication (written, verbal and presentation) and interpersonal skills
Benefits
• A lean, focused company, offering a flexible working environment • The opportunity to work with and learn from a highly skilled, talented team • A great company culture, where accountability is innate, transparency is key and competency is virtue • Being part of a small, tight knit, caring community • Work equipment of your choice • Private health insurance • Learning budget • Fitness benefit • Parking/transport or co-working allowance • Company wide and team based get togethers
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