Manager - Revenue Cycle

March 22

🐎 Kentucky – Remote

Although this job is listed in Kentucky, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Therapy Brands

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Therapy Brands is a company that provides integrated, flexible practice management solutions tailored for mental and behavioral health professionals, including those in therapy, PT, OT, speech therapy, and more. The company offers comprehensive EHR and practice management systems designed to streamline workflows, improve user experience, and enhance clinical retention. Therapy Brands is committed to compliance with legal and security standards, offering secure and customizable solutions that cater to a variety of healthcare needs, especially focusing on mental health, substance use recovery, and applied behavior analysis. The company supports over 200,000 providers, providing tools like e-prescribing, billing, and scheduling to help practitioners spend more time with clients and less on administrative tasks.

practice management software • electronic health records • revenue cycle management • patient engagement • clinical data capture

201 - 500 employees

⚕️ Healthcare Insurance

💰 Private Equity Round on 2018-07

📋 Description

• Manage a team of RCM Leads and/or Account Managers and hold responsibility for efficient, professional, and best in class RCM performance and revenue attainment for an assigned RCM brand. • Stay abreast of relevant legislative and payer updates • Gather data and prepare regular reports on KPIs, RCM metrics, and staff productivity for RCM leadership. • Investigate, remediate, and de-escalate claims related customer issues, as needed • Develop and maintain brand-specific training programs for RCM activities, and perform training, QA, and coaching with account managers and team leads • Interview, hire, and train RCM staff • Implement improvement and remediation efforts for a brand’s RCM profit and performance targets • Audit and monitor team performance, and lead process reviews to improve RCM program efficiencies • Lead and/or participate in RCM customer escalations, develop A/R remediation plans, reports, and customer presentations • Manage and coordinate interactions and priorities for outsourced vendor staff • Assist in development of policies and procedures for RCM programs and implement all applicable protocols to ensure compliance and efficiency • Collaborate across brand departments and across Therapy Brands segments • Collaborate with Director and Product partners to develop RCM priorities in Product, assist in developing acceptance criteria as needed • Other duties as assigned

🎯 Requirements

• Four - year degree in a relevant field of study preferred • 4+ years of medical billing or revenue cycle management experience required , with expert-level understanding of behavioral health, substance abuse, or therapy billing required • 4+ years of customer service/account management experience required • 2+ years of managerial experience strongly preferred , including candidate selection and hiring • Project management experience preferred