Technical Program Manager

October 31

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TherapyNotes, LLC

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practice management software • EMR • mental health • behavioral health • medical billing software

51 - 200

Description

• About Us: TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care. • We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference! • TherapyNotes is revolutionizing the way behavioral health professionals manage their practices with our user-friendly, web-based Practice Management System. Our platform streamlines tasks like scheduling, billing, documenting, and telehealth, enabling clinicians and practice managers to focus on what matters most: quality patient care. • We’re seeking a Technical Program Manager to lead complex, cross-functional initiatives that will shape the future of our platform. In this role, you’ll coordinate strategic projects and drive innovative improvements, enhancing the experience for our customers. • Lead Strategic Initiatives: Oversee key projects, including the modernization of our front-end architecture and the implementation of a scalable design system. • Foster Collaboration: Work closely with product, design, and engineering teams to align goals and ensure seamless execution. • Drive Innovation: Utilize Agile methodologies to deliver iterative improvements and prioritize value creation. • Manage Complexity: Identify and mitigate risks, coordinate dependencies, and optimize resources for timely delivery. • Communicate with Impact: Present project status, challenges, and successes to technical and non-technical stakeholders, including the creation and presentation of visual project plans, and both detailed and executive-level reports. • Elevate User Experience: Collaborate with our teams to create intuitive, visually appealing user experiences that delight our customers.

Requirements

• Proven Track Record: 5+ years leading complex technical programs in a fast-paced, product-driven environment. • Technical Acumen: Familiarity with modern front-end technologies (e.g., Angular, React) and design systems. • Agile Expertise: Proficiency in Agile methodologies (Scrum, Kanban) and tools like Jira and Confluence. • Strategic Thinking: The ability to see the big picture, anticipate challenges, and develop innovative solutions. • Communication Skills: Skilled at articulating complex ideas clearly and concisely, both verbally and in writing. • Interpersonal Skills: The knack for building relationships, fostering collaboration, and influencing stakeholders at all levels. • Education: A bachelor's degree in computer science, business, healthcare administration, or a related field is required. • PMP Certification (Desirable): PMP certification is a plus. • Experience in Health IT and behavioral health: Experience with EHR systems and other relevant healthcare technologies is preferred, including an understanding of the specific needs and regulations within the behavioral health domain.

Benefits

• Competitive salary - $120,000-$150,000 • Employer sponsored health, dental, vision, life, and disability insurance • Retirement plan with company contribution • Annual company profit sharing • Personal development/training budget • Open, collaborative work environment • Extensive 2-week onboarding plan • Comprehensive mentorship program