FSP Digital Provisioning Analyst

October 29

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Description

• Coordinate the setup, distribution, and management of mobile devices used in clinical trials. • Ensure devices are configured strictly according to project-specific requirements. • Provide devices to global end-users within determined timelines. • Maintain accurate inventory reporting and additional project documentation as needed. • Offer tier II technical support to internal helpdesk teams and end-users. • Collaborate with cross-functional teams to successfully implement IT solutions that support clinical trials. • Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period.

Requirements

• Experience with mobile device management platforms preferred. • Proven experience in device provisioning or IT support, preferably in a clinical trial setting. • Strong technical troubleshooting skills and the ability to compete in a fast-paced environment. • Outstanding attention to detail and organizational skills. • Excellent communication skills, both written and verbal. • Ability to work collaboratively in a diverse and inclusive team environment.