Client Delivery Analyst - Deconversions

October 29

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Logo of Velera

Velera

Credit Processing • Debit Processing • ATM Network • Fraud & Risk Management • Recovery Solutions

1001 - 5000 employees

Founded 1983

💳 Fintech

💸 Finance

🤝 B2B

Description

• Manage and support various deconversion processing projects • Work with Credit and Debit programs on Optis or Northeast platforms • Consult clients on business and technical requirements • Ensure quality in the implementation process • Provide post-implementation support for projects

Requirements

• Associate degree in a related field and/or equivalent combination of experience and education required • Bachelor’s degree preferred • Three (3) years of related experience in the payment processing industry required • Knowledge of payment card products, support services, and processes required • Ability to communicate effectively in both verbal and written formats • Proven facilitation, organizational, prioritization, decision-making and conflict resolution skills required • Ability to work independently with minimal guidance • Proficiency with Microsoft applications

Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program

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