Product Owner - Service Management Platform

October 10

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+

Description

• The Product Owner, Service Management Platform role is critical to support the ongoing development of our SAP C4S (Cloud for Service) platform. • You will be responsible for the ongoing leadership of the platform post implementation. • Join us in shaping the future of our critical Service Platform! • Represents the business, customers and end-users • Defines divisional business requirements and acceptance criteria • Owns product backlog and prioritization, including development of user stories • Assists sprint planning and sprint review meetings • Guides the team towards building the right solution • Gives final acceptance to completed user stories and sprint results • Conducts product demos to collect feedback • Plans product plays which transform the way the business engages with customers, drives demand and generates revenue and return on investment • Identifies product expansion opportunities to include new use cases and customer experiences • Coordinates the projects and their interdependencies, management and utilization of resources across projects • Tracks development of capabilities against schedule, forecast and objectives, reporting status to program, service and executive teams • Manages stakeholder-communication

Requirements

• Education: Bachelors degree required • Masters degree preferred • Experience: Service management and management system industry experience 5+ plus years experience as a Product Owner • Demonstrated expertise with various industry PM methodologies like AGILE, SCRUM, SAFe • Ability to think strategically, but also have attention to detail in execution. • Ability to analyze situations, apply independent judgment, discretion and initiative to address problems and develop practical, thorough and creative solutions. • Ability to gather and analyze data and to understand issues from a broad, strategic perspective. • Exceptional interpersonal and networking skills, including listening and interpretive skills; strong consultative and persuasive skills; and expertise in working effectively and creatively with a wide variety of individuals and groups. • Have a validated, strong bias towards execution • Passionate about Innovation and Disruptive thinking, clear ability to be an out of the box problem solver. • Strong focus on quality, robustness and maintainability of products and processes. • High energy level with ability to embrace and model the Thermo Fisher Scientific values of Integrity, Intensity, Innovation, and Involvement • Ability to travel up to 10% globally.

Benefits

• Flexible working hours to better balance your personal life • Further benefits crafted to support your physical, financial and personal wellbeing.