TheyDo - Journey Management
TheyDo is a platform that focuses on journey management to help companies align strategy, planning, and delivery around customer journeys. By leveraging Journey AI, TheyDo enables organizations to map, structure, and manage customer experiences efficiently. Their solution supports the transformation of research into actionable journeys, enabling customer-centric collaboration and productivity improvements. TheyDo's services are designed for enterprises to onboard departments and integrate journey management into everyday operations, enhancing customer experience and business alignment.
Personas • Design Thinking • Customer Experience • Customer Journeys • Enterprise Software
Principal Sales Engineer
February 10
TheyDo - Journey Management
TheyDo is a platform that focuses on journey management to help companies align strategy, planning, and delivery around customer journeys. By leveraging Journey AI, TheyDo enables organizations to map, structure, and manage customer experiences efficiently. Their solution supports the transformation of research into actionable journeys, enabling customer-centric collaboration and productivity improvements. TheyDo's services are designed for enterprises to onboard departments and integrate journey management into everyday operations, enhancing customer experience and business alignment.
Personas • Design Thinking • Customer Experience • Customer Journeys • Enterprise Software
📋 Description
• TheyDo is a fully remote B2B SaaS organisation, the leading journey management platform. • As a Sales Engineer, you will support the sales team and clients by demonstrating technical capabilities. • Lead product demonstrations, design solutions, and provide technical guidance to clients. • Collaborate with cross-functional teams and stay updated on industry trends.
🎯 Requirements
• Proven experience in a pre-sales, solutions consulting, or technical consulting role, ideally in SaaS, customer experience (CX), AI, collaboration, or analytics platforms. • Strong understanding of cloud-based platforms, APIs, data integrations, enterprise software architectures, and security best practices. • Experience with customer experience management, AI-driven analytics, or collaboration tools, with a proven ability to understand customer needs and align solutions accordingly. • Excellent presentation and communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. • Proven ability to analyze complex business problems and translate them into practical solutions using our platform. • Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent work experience). • Experience with CX platforms • Hands-on experience with APIs, scripting, or light development for creating custom solutions. • Familiarity with modern sales methodologies like MEDDICC, Value Based Selling and Customer-Centric Selling.
🏖️ Benefits
• Competitive compensation and pre-IPO equity • Fully remote working with flexible hours • Health Insurance benefit • Flexible holiday days • Learning and Development budget • Wellbeing budget • Paid parental leave • Home office or co-working support • Company events • Latest tech & tools • Continuous growth of our benefits package
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