Senior Specialty Solutions Engineer - Monitoring & Observability

2 days ago

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Description

• If you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level. • Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio. • This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career. • Our customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. • The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills. • This role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. • The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. • The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. • The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions.

Requirements

• 2+ years technical experience with Infrastructure operations and monitoring solutions, such as Logic Monitor, AppD, Data Dog and Dynatrace. • 3+ years technical experience with Splunk Enterprise, Splunk Cloud, and Splunk Enterprise Security. • 3+ years acting as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development. • Enterprise experience with Cloud Infrastructure, networking and system administration. • Experience in architecture leadership that brings together and integrates solutions across multiple vendors. • Ability to evaluate new technologies and provide internal training. • Ability to understand customer needs, define requirements, and design solutions. • Ability to develop and present architectural recommendations and implementation/ assessment services. • Excellent written and verbal communication skills. • Excellent presentation skills. • Extensive experience with Visio and PowerPoint. • Strong technical aptitude. • Provide technical leadership assuring quality, maximizing team output. • Self-motivated. • Cribl and Big Panda experience a plus. • Experience with automation and advanced configuration management tools are a plus.